How It Works

Health Vantis facilitates access to prompt medical care, such as second opinion, medical treatment or surgery. In other words, we do all the research, calling around and collecting the information about the requested procedure. We connect you to the best suited medical facility for your needs.

If this may sound like something you can do yourself, you will quickly realize that obtaining pricing information at many US facilities is an arduous process that requires multiple phone calls, follow-ups and ensuring you stay on top of things. Many Canadians do not wish or have the energy to deal with this.

We carefully select medical facilities we work with. Our selection process includes an on-site visit and meetings with the doctors and administrators. Such an approach puts your safety and successful outcome first.  High quality of treatment and affordability are our priorities.

Health Vantis makes medical travel process simple for you. From your first phone call to the time you are back home, you will have one of us as your single point of contact. We stay with you through the whole process.

You are the decision maker when it comes to your health and medical travel. We are here to assist and guide you to the right place.

Our process can be broken down into 5 easy steps.

Understanding Your Case and Medical Records

We determine the complexity of your case. We will need to see your medical records and have a detailed discussion with you over the phone. You will be asked to provide your demographics and details pertaining to your medical issue. We enter the info in our system and you receive our Informed Consent and Release Form and Client Agreement for your review and signature. These contracts are necessary for us to be able to view your personal health information due to privacy laws. An initial non-refundable fee applies at this point to cover the time and work invested from our end to provide you with concrete and reliable information.

Medical Records Sent To Private Facility

We transfer your medical info and medical records, complete all necessary facility paperwork and send them off to medical facility(s) for review.  It takes about 3-5 business days for them to review. Please note that it can take up to 30 business days for us to receive your medical records from your provincial health authority. However, many of our clients can get them faster directly from their family doctor or by using online access to their health info (available in Alberta).

Feedback, Doctor Consultation and Pricing

We get feedback from the facilities and communicate with you. Oftentimes there is a phone consultation with the specialist that happens at this step. Sometimes the consults are at a non-refundable fee, and sometimes they are complementary. At this step, it is determined by a doctor if you are a good candidate for surgery. Firm surgery fees are presented at this point.

Decision Making: You Are in Control

You decide whether or not you wish to proceed with surgery or treatment.  If you are proceeding, we will make, coordinate and follow up on all the necessary arrangements for your medical appointments/surgery and travel based on your preference and availability. *Please note that accommodations, airfare, and transportation are not included in surgery pricing. A travel companion is required at all of our facilities.  If you do not proceed, there are no further fees or obligations to Heath Vantis or the surgery facility. You are in control of your health decision-making.

Logistics: Scheduling, Traveling and Follow up

We will provide you with an information packet that includes all of the important details such as your surgeon’s resume, facts about the facility, general pre and post-op instructions, flight itinerary, rental car, hotel accommodations, and border patrol letters.  You will receive reminders about your upcoming surgery and we will be in close contact with you throughout the entire process. We will be your main point of contact.

Once your surgery is complete, we will check in on you until you are back home and fully recovered. If there is a need for physical therapy upon return home, we will make advanced arrangements for you.

Your medical travel arrangements will be meticulously handled for you. Health Vantis coordinates the date for your consult or surgery based on your preference, flights, lodging, transportation, valid passport, nearby access to pharmacy, restaurants, and shopping (for caregivers if desired).

Our full concierge service ensures a seamless experience and allows you to focus on the ultimate goal – becoming a healthy, pain-free YOU!

When asked of a recent client: Did Health Vantis fulfill your expectations on what you felt they were supposed to provide you? 

“Beyond doubt, and more besides. From last minute details with billing invoices, to extra questions for Dr. Barnes, to booking wheelchair assistance with the respective airlines. I felt so comfortable knowing whatever I was requesting would be dealt with efficiently and effectively.  I had told Christy I thought their price was more than fair, considering everything they did.” – Roy Green May 2023


Health Vantis has excellent working relationships with several facilities within the US.  Many of these facilities hold prestigious awards such as:

  • Top Key Performers on Quality Measures
  • Beacon of Excellence Awards
  • Outstanding Patient Experience Award
  • Leader in Patient Care and Safety
  • Outstanding Achievement Award from Commission on Cancer
  • Leader on Patient Care and Safety from the JCI
  • Stroke Gold Plus quality achievement award with Target: Stroke Honor Roll from the American Heart Association and American Stroke Association
  • 5-Star Recipients for Back Surgery, Total Hip Replacement, Total Knee Replacement and Joint Replacement 3 years in a row
  • Pinnacle of Excellence Award for Patient Satisfaction and many more.

Some of these facilities have held these designations for several years in a row. These same award winning facilities offer affordable pricing.  To see sample pricing, please visit our Cost For Surgeries page.


Health Vantis provides you with the ability to utilize alternative means of acquiring medical diagnoses and treatment and ensures that the facilities and physicians you will be dealing with proceed in a safe, timely, and professional manner.

If discovering an alternative to lengthy waitlists in Canada is what you are seeking, Health Vantis can help. Reach out to us today Toll-Free at 1 877-344-3544.