Continued Care From the Facilities We Work With
Back in November of 2020, a client of ours, Teresa Hannah, had a hip replacement surgery in the US. We have spotlighted her in our newsletter due to the wonderful experience she had.
If you recall, she stated, ‘I could have purchased a new car or a new hip’. To this day, she still stands by this statement. Just this week we heard from her again. Back in September of 2021, she began experiencing some challenges with her new hip. She reached back out to the facility we referred her to and they immediately addressed her concerns.
An x-ray was done and reviewed by the surgeon that did her surgery. After confirming everything structurally was in good order, he re-connected her with the physiotherapist that worked with her right after the surgery. She provided her with some new exercises via zoom including some follow zoom calls at no charge. Her message to us was thanking the surgeons office, his staff and Health Vantis. The new exercises made a huge difference. She was able to enjoy a fabulous week in Acadia National Park in Maine with her husband hiking miles of trails. This is something they love to do together and her biggest goal to achieve after the initial surgery.
The facilities we work with care about their patients and are always willing to assist if anything ever arises. Even though Teresa’s issues developed 10 months post surgery, they were still right there to assist her. The dedication and commitment to care is stellar because the main goal is the same for everyone, that they get their life back to normal. Health Vantis focuses on providing a great experience with attention to being responsive to our client’s needs. Our facilities have the exact same purpose.
If you are considering private surgery, contact Health Vantis to assist in finding the right facility that will ensure you and your care are their main priority.